Terms of Service

These Terms of Service ("Terms") govern your use of the HomewardFlow website and services.

By accessing this website, scheduling a consultation, or engaging our services, you agree to these Terms.


1. Business Information

HomewardFlow is operated by: HomewardFlow LLC
Address: 306 W REDWOOD ST STE 200, Baltimore, MD 21201
Email: [email protected]

Website: www.homewardflow.com


2. Services

HomewardFlow provides business growth solutions, including but not limited to:

  • AI Receptionist implementation

  • Marketing strategy

  • Business automation

  • Customer communication systems

  • Revenue growth consulting

  • Related implementation and support services

Service recommendations are customized to each client's business and objectives.


3. No Guarantee of Results

Every business is different. While our services are designed to improve customer acquisition, customer communication, operational efficiency, and revenue growth, we cannot guarantee specific results, including:

  • Revenue increases

  • Number of leads

  • Search rankings

  • Booked appointments

  • Return on investment

  • Business growth

Results depend on numerous factors outside our control, including market conditions, competition, business operations, implementation, and customer responsiveness.


4. Payment Terms

Payment terms will be outlined in your proposal, invoice, subscription agreement, or service agreement.

Unless otherwise agreed:

  • Payments are due according to the agreed schedule.

  • Late payments may delay implementation or ongoing services.

  • Clients are responsible for any applicable taxes.


5. Cancellation & Refund Policy

Because our services involve strategy, consulting, implementation, customization, and labor:

  • Strategy sessions are free unless otherwise stated.

  • Clients may cancel future services in accordance with their service agreement.

  • Payments already made for completed work are non-refundable.

  • Any refund requests will be reviewed on a case-by-case basis.

If recurring services are provided, cancellation terms will be outlined in the applicable service agreement.


6. Client Responsibilities

Clients agree to:

  • Provide accurate information

  • Respond to reasonable implementation requests

  • Maintain access to required business systems

  • Review and approve requested materials in a timely manner

Project timelines may be affected by delayed client responses.


7. Intellectual Property

All HomewardFlow materials, including but not limited to:

  • Branding

  • Logos

  • Graphics

  • Frameworks

  • Marketing materials

  • Website content

  • AI conversation flows

  • Documentation

remain the intellectual property of HomewardFlow unless otherwise agreed in writing.


8. Third-Party Platforms

Our services may integrate with third-party software providers.

HomewardFlow is not responsible for:

  • Third-party outages

  • Software limitations

  • Pricing changes

  • Policy changes

  • Platform availability


9. Limitation of Liability

To the fullest extent permitted by law, HomewardFlow shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of our website or services.

Our total liability shall not exceed the amount paid by the client for the specific services giving rise to the claim.


10. Website Use

Users agree not to:

  • Use this website for unlawful purposes

  • Attempt unauthorized access to systems

  • Interfere with website functionality

  • Copy or reproduce content without permission


11. Changes to These Terms

HomewardFlow reserves the right to update these Terms at any time. Continued use of the website or services constitutes acceptance of any updated Terms.


12. Governing Law

These Terms shall be governed by and interpreted under the laws of the State of Maryland, without regard to conflict of law principles.

Any disputes arising under these Terms shall be resolved in the state or federal courts located within [Baltimore, Maryland], and the parties consent to the jurisdiction of those courts.

Contact Information

If you have questions regarding these Terms of Service, please contact:

HomewardFlow LLC

Email: [email protected]

Website: www.homewardflow.com